Refund policy

Refund Policy

At Oria Jewel, your happiness matters — and so does our planet.

Instead of returning items, you can request a full refund by simply contacting us. Why? Because we care about sustainability, and every physical return increases carbon emissions.

💬 How to Request a Refund:

To be eligible for a full refund:

1. Send us a clear photo of the item to:
   📧 oria.jewel.info@gmail.com
2. Once we receive your photo, we’ll issue your full refund.
3. After that, you're free to:
   • Keep the item
   • Or kindly donate it

There’s no need to ship anything back. It’s our way of keeping things easy for you — and kind to the earth. ♻️

If you have any questions, feel free to reach out anytime. We're here for you. 💛